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Top ten US bank: Improve user experience with tools and technology

This Fortune 500 company offers a broad range of financial products and services to consumers, small businesses, and commercial clients. The bank wanted to create better end customer experiences with a suite of tools and technology to simplify their daily lives with services to help them manage money, credit, and identity, amongst other essential things.

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Global bank: Creating and optimizing revenue channels with APIs

This customer is a multi-national banking corporation with a long history of providing retail and investment banking services. The bank needed to find a way to develop new revenue channels and optimize existing channels, and realized that APIs provided a great vehicle to fulfill this business strategy.

Taking a disrupt, or be disrupted mindset, the bank realized that it needed to open up its banking applications for partners to use as an platform for innovation.

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Consuming APIs: Application developer demo

Shows a developer’s point of view on accessing an API using the Akana API Management solution. This includes use of the API developer portal, search and selection of available APIs, credentials, monitoring of API use for a specific app and logs. Developers can see other team members’ activities as well as workflows for creating an app in the Akana API Management solution.

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API anonymous user demo

Shows how an anonymous user can access public APIs through the developer portal of the Akana API Management solution. The demo explores the social features and rich information available to an anonymous user, including description, version information, user ratings, API structure, who’s following it, and the number of apps connected to it. The solution shows the API endpoints, including those for the sandbox as well as production, which requires permission to access.

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API admin demo

The Akana API Management solution gives the API administrator complete control over how APIs are used as well as constant insight into how the API is performing. This video shows the API administrator’s experience of the Akana API Management solution. The administrator has a dashboard with an aggregation of resources the admin is following, including requests for API access and discussions. The admin can post alerts, monitor API use, errors, latency and performance.

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