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Open Source Support stack

Rogue Wave OSS experts support the top open source packages for issues encountered in both development and production environments, ranging from configuration issues to functional failures.

We can support an entire enterprise stack - from monitoring to build tools, and from operating systems to database and big data. Rogue Wave Open Source Support ensures consistent uptime for critical applications that use open source software.

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Continuous Delivery Assessment

Companies are rethinking their application delivery methodologies and investing in DevOps practices in order to deliver robust applications while improving application quality.

Our Continuous Delivery Assessment enables development and operations leaders to evaluate their current maturity level and develop a roadmap for implementing a robust continuous delivery practice. 

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OpenLogic overview

Leverage the power of open source without adding risk to your development cycle times, adding unknown license obligations, or introducing security risks. Know, inventory, use, and resolve all aspects of open source software within your organization with this enterprise-class set of management and scanning tools coupled with the only guaranteed SLA first-line support for hundreds of open source software packages.

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Open source support evaluation kit

Most enterprises use open source software for everything from desktop applications to mission-critical infrastructure, but many organizations have little to no support coverage to resolve set up, integration, and production issues. Just as companies use technical support for commercial software, they can also use technical support for open source code. A thorough evaluation of needs and options for technical support on open source packages.

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7 questions to select, deploy, and maintain open source software effectively

A question that often comes up in enterprise software organizations is: What happens when open source software (OSS) doesn’t work? Whether it’s confusion building out a server stack or panic during a system outage, the best that IT leaders and developers can hope for is that they’ve planned and prepared just enough to get over this hurdle and realize that they must prepare for the next.

The challenges with selecting, deploying, and maintaining OSS today is vastly different when compared to just a few years ago. For organizations committed to adopting OSS, here are seven key questions to think about when determining how effective current strategy is against common hurdles.

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Reduce your open source security risk: Strategies, tactics, and tools

Open source software is here to stay but that doesn't mean that developers can use it without considering the vulnerabilities and security issues they may introduce into their development projects. The fact is, there’s no such thing as bulletproof, bug-free, automatically license compliant, and easily auditable software. Not in the open source world and not in the commercial off the shelf (COTS) world.

Learn how to employ new strategies, tactics, tools, and services to reduce your open source security risk.

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Fixing a pre-release breakdown in critical banking authentication

It's difficult to diagnose mission-critical software problems when your system is built by multiple teams using a mix of proprietary and open source code - especially when no single team is familiar with the package in question. It's even more of a challenge when the problem is with a cross-network application that's being deployed within less than a week.

Read this case study to see how our open source technical support team not only diagnosed the root cause of the problem, they also worked with the customer to re-engineer the faulty code and resolve the issue in time to meet the release date.

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Maintaining older versions long after the OSS community moved on

A big challenge in open source software is keeping up to date with the latest and greatest releases, features, and bug fixes. This churn strains productivity and resources to the point where choosing not to upgrade systems is becoming a common practice among organizations.

Read this case study to learn how our experienced and efficient open source technical support ported newer fixes back to older versions of the software. The organization minimized disruptions while taking advantage of the latest OSS enhancements.

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