Technical support

Rogue Wave Technical Support is available to answer any questions about your registered products, and ensure that you are fully able to leverage your software.

We offer multiple support levels that can deliver the technical assistance and product updates you need to effectively develop and support your high performance applications. These services can include:

  • Direct access to technical support specialists for assistance with installation, product functionality and effective programming techniques
  • Technical Support via telephone, email and website
  • Product updates

Evaluating?

If you are evaluating a Rogue Wave product and would like technical assistance, please email Evaluation Support.

Contact Technical Support

Telephone; 303-545-3205
US and Canada: 800-404-4767
Japan: +81 (0) 3 5211 7761

Akana

Email: support@akana.com
File a request at the Akana Service Desk.
Visit the Akana forums, Knowledge Base and documentation.

Zend

Email: support@roguewave.com
File a request at the Support Center.
Visit the Zend forums, Knowledge Base and documentation.

Klocwork

Email: support@klocwork.com
File a request at the Klocwork Developers Network .
Visit the Klocwork forums, Knowledge Base and documentation.

TotalView, CodeDynamics, MemoryScape

Email: support@roguewave.com
File a request at the Support Center.
Visit the Rogue Wave forums, Knowledge Base and documentation.

SourcePro

Email: support@roguewave.com
File a request at the Support Center.
Visit the Rogue Wave forums, Knowledge Base and documentation.

PV-WAVE

Email: support@roguewave.com
File a request at the Support Center.
Visit the Rogue Wave forums, Knowledge Base and documentation.

IMSL Numerical Libraries

Email: support@roguewave.com
File a request at the Support Center.
Visit the Rogue Wave forums, Knowledge Base and documentation.

Views / DB Link / Server / JViews / Elixir

Email: support@roguewave.com
File a request at the Support Center.
Visit the Rogue Wave forums, Knowledge Base and documentation.

HydraExpress

Email: support@roguewave.com
File a request at the Support Center.
Visit the Rogue Wave forums, Knowledge Base and documentation.

HostAccess

Email: support@roguewave.com
File a request at the Support Center.
Visit the Rogue Wave forums, Knowledge Base and documentation.

Stingray

No Telephone Support Available
Email: support@roguewave.com
File a request at the Support Center.
Visit the Rogue Wave forums, Knowledge Base and documentation.